Clera Healthcare is a UK-based health technology company providing a secure digital communication platform that connects clinical teams with patients’ families. They approached Ghyston to help address a persistent challenge across hospital wards: families were struggling to receive timely, reliable updates, while clinical staff were losing valuable time responding to phone calls and ad hoc requests for information.
Ghyston partnered with Clera to rapidly design and deliver a scalable solution that would improve the experience for families, reduce pressure on ward staff, and support safer, more efficient care.

Ghyston worked closely with Clera to deliver a minimum viable product at pace, focusing on simplicity, security, and real-world usability.

• Rapid development: An MVP messaging platform was delivered in a matter of weeks, working within a limited budget while still laying strong foundations for future growth.
• Secure communication: The platform introduced secure chat workflows with built-in consent management and identity verification, ensuring sensitive updates could be shared safely and confidently.
• User-friendly interface: A simple, intuitive dashboard allowed staff to post updates once and share them across the wider care team, reducing duplication and saving time.
• Data integration: All communications could be exported and included directly in patient notes, supporting clinical governance and audit requirements.
• Scalable architecture: The solution was built using a full‑stack TypeScript and Azure architecture, designed to scale as adoption increased across wards and organisations.