Privacy Policy

Last updated: April 2018

At Ghyston we are dedicated to safeguarding your privacy as one of our website users. This policy explains when and why we collect your data, how it’s used and how we keep it safe. If you have any questions regarding any of this policy please email us on privacy@ghyston.com or call us on 0117 325 7500.

By using our website you’re agreeing to be bound by this policy.

Changes to our Privacy Policy

We may update this policy from time to time by posting changes to this page so please check back occasionally to make sure you’re happy with any changes. If we intend to make any substantial changes to our Privacy Policy, we will notify you either through the email address you have provided, or by placing a prominent notice on our website.

How we collect information about you

We collect the information you supply to us through our website forms or via our live chat service. We also collect information automatically about your visit to our site using some third party software: Mailchimp, LiveChat, Google Analytics and Leadfeeder.

What information is collected

Identifiable information

When filling in a form, we may ask you to provide us with certain personally identifiable information, such as your email address and phone number, which can be used to contact or identify you.

We may also retain any other information that you have provided through forms on the site, such as the enquiry form, live chat history, and job application forms.

Non-identifiable information

We may collect non-personal information that your browser sends whenever you visit our site. This may include information such as your computer's IP address, browser information, the time and date of your visit, the pages of our website that you visit, the time spent on those pages and other statistics. Any data regarding your visits to our website is collected in aggregate form and can not be used to identify you personally.

Cookies

Like most websites ghyston.com uses cookies. Cookies are small bits of information given by us to your computer to allow our website to recognise you when you visit. They collect data about your browsing habits on our website and do not identify you personally.

We use Google Analytics and Google AdWords, which use cookies to track and analyse how people use the website so that we can improve our site and make our advertising more effective. We use Google Analytics in conjunction with Leadfeeder, to help follow up with prospective clients more effectively.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do this, you may not be able to access some areas of our site.

How is your information used?

  • To contact you regarding a query you’ve made through our website
  • To send you communications which you have requested and that may be of interest
  • To notify you of any changes to our services
  • To seek your views on our services
  • To send you our newsletter

You will only receive email communications if you opt in when using our get in touch form or signup form.

Protecting your information

We will not sell, rent or share your information with any third parties. We use appropriate measures to collect, store and process your data securely, and we act in accordance with the relevant UK and EU legislation to keep your data safe. We only use third party data processors who have the same stringent policies on protecting your data that we do. Our website may contain links to third party sites that are not operated by us. We have no control or responsibility for the content, privacy policies, or practices of any third party site or service and therefore strongly advise you to review the Privacy Policy of every site you visit.

Your choices

You will only receive information from us if you choose to opt-in during getting in touch with us or when you fill in our sign up form. If at any point you wish to stop receiving information from us you can unsubscribe using the link at the bottom of our emails.

How you can update your information

If you believe any information we hold on you to be out of date or you would like to see the information we hold please feel free to email us at privacy@ghyston.com.