You’ve created a brilliant piece of software but now you need a team to maintain it. Or maybe you have a legacy system that needs untangling, but don’t have the time or resource to do it yourself. Whatever it is, you can rely on us.
Our team of software support experts will work with you as your dedicated partner, working not only to make sure that your critical systems stay running but constantly thinking about ways to keep improving them too.
You can focus on the business goals that really matter to you, with the confidence that your organisation is in safe hands.
On top of our regular communication on specific issues and frequent demos, we update you on progress with weekly emails and calls, and quarterly account meetings.
You have key contacts and escalation points who will always be there when you need them, thanks to our exceptionally high staff retention.
Not only do we keep the lights on, we also ensure your system meets your evolving business needs by consistently working through a prioritised backlog of work under your direction.
Our number one goal is to make sure that the system you rely on is always there when you need it. That’s why we build quality that lasts.
“Ghyston are fantastic. Within hours of taking on support of our system they had fixed a critical issue. Their approach and communication is second to none." Melanie Knight, CEO of Deki